{"id":27582,"date":"2023-11-22T14:51:48","date_gmt":"2023-11-22T13:51:48","guid":{"rendered":"https:\/\/test.nemji.cz\/?page_id=27582"},"modified":"2025-12-23T11:08:20","modified_gmt":"2025-12-23T10:08:20","slug":"ombudsman","status":"publish","type":"page","link":"https:\/\/webnemji.azurewebsites.net\/en\/o-nemocnici\/ombudsman\/","title":{"rendered":"Hospital Ombudsman"},"content":{"rendered":"<div id=\"cmsmasters_row_6iluctg3hk\" class=\"cmsmasters_row cmsmasters_color_scheme_default heroblocks cmsmasters_row_top_default cmsmasters_row_bot_default cmsmasters_row_boxed\">\n<div id=\"heroboxes\" class=\"cmsmasters_row_outer_parent\">\n<div class=\"cmsmasters_row_overlay\"><\/div>\n<div class=\"cmsmasters_row_outer\">\n<div class=\"cmsmasters_row_inner\">\n<div class=\"cmsmasters_row_margin\">\n<div id=\"cmsmasters_column_sybg7he2sg\" class=\"cmsmasters_column one_first\">\n<div class=\"cmsmasters_column_inner\"><div id=\"cmsmasters_heading_b3c74b95a0\" class=\"cmsmasters_heading_wrap cmsmasters_heading_align_center pageheadingtitle\" data-animation=\"fadeIn\" data-delay=\"100\">\n\t<h1 class=\"cmsmasters_heading\">Nemocni\u010dn\u00ed ombudsman<\/h1>\n<\/div><div id=\"cmsmasters_heading_3cw0npv62\" class=\"cmsmasters_heading_wrap cmsmasters_heading_align_center\" data-animation=\"fadeIn\" data-delay=\"150\">\n\t<h3 class=\"cmsmasters_heading\"><\/h3>\n<\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div id=\"cmsmasters_row_ly5ze1hf8e\" class=\"cmsmasters_row cmsmasters_color_scheme_default cmsmasters_row_top_default cmsmasters_row_bot_default cmsmasters_row_boxed\">\n<div class=\"cmsmasters_row_outer_parent\">\n<div class=\"cmsmasters_row_outer\">\n<div class=\"cmsmasters_row_inner\">\n<div class=\"cmsmasters_row_margin\">\n<div id=\"cmsmasters_column_v67ee6nvg7\" class=\"cmsmasters_column one_first\">\n<div class=\"cmsmasters_column_inner\"><div class=\"cmsmasters_text\">\n<p><nav aria-label=\"breadcrumbs\">\n            <div class=\"breadcrumb-container theme1\">\n                <ol>\n                                    <\/ol>\n            <\/div>\n        <\/nav>    <script type=\"application\/ld+json\">\n        {\n            \"@context\": \"http:\/\/schema.org\",\n            \"@type\": \"BreadcrumbList\",\n            \"itemListElement\": [\n                            ]\n        }\n    <\/script>\n   \n    <script>\n            <\/script>\n<\/p>\n<\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div id=\"cmsmasters_row_3f2f8816dd\" class=\"cmsmasters_row cmsmasters_color_scheme_default cmsmasters_row_top_default cmsmasters_row_bot_default cmsmasters_row_boxed\">\n<div class=\"cmsmasters_row_outer_parent\">\n<div class=\"cmsmasters_row_outer\">\n<div class=\"cmsmasters_row_inner\">\n<div class=\"cmsmasters_row_margin\">\n<div id=\"cmsmasters_column_0a1c5940f5\" class=\"cmsmasters_column one_third stickyinfocolumn\">\n<div class=\"cmsmasters_column_inner\"><div id=\"cmsmasters_heading_rva6m2t32d\" class=\"cmsmasters_heading_wrap cmsmasters_heading_align_center\">\n\t<h3 class=\"cmsmasters_heading\">Nemocni\u010dn\u00ed ombudsman<\/h3>\n<\/div>\n<div id=\"cmsmasters_divider_dpp34mcdj5\" class=\"cmsmasters_divider cmsmasters_divider_width_short cmsmasters_divider_pos_center\"><\/div>\n<div class=\"cmsmasters_sidebar sidebar_layout_11 sidebar-custom-menu\"><aside id=\"nav_menu-94\" class=\"widget widget_nav_menu\"><div class=\"menu-ombudsman-container\"><ul id=\"menu-ombudsman\" class=\"menu\"><li id=\"menu-item-34789\" class=\"static-link menu-item menu-item-type-custom menu-item-object-custom menu-item-34789\"><a href=\"\/o-nemocnici\/ombudsman\/\" data-ps2id-api=\"true\"><i class=\"fa-solid fa-file-shield\"><\/i>Z\u00e1kladn\u00ed informace<\/a><\/li>\n<li id=\"menu-item-34792\" class=\"static-link menu-item menu-item-type-custom menu-item-object-custom menu-item-34792\"><a href=\"\/o-nemocnici\/ombudsman\/pochvaly\/\" data-ps2id-api=\"true\"><i class=\"fa-solid fa-person-chalkboard\"><\/i> Pochvaly<\/a><\/li>\n<li id=\"menu-item-34791\" class=\"static-link menu-item menu-item-type-custom menu-item-object-custom menu-item-34791\"><a href=\"\/o-nemocnici\/ombudsman\/stiznosti\/\" data-ps2id-api=\"true\"><i class=\"fa-solid fa-person-chalkboard\"><\/i> St\u00ed\u017enosti<\/a><\/li>\n<li id=\"menu-item-34790\" class=\"static-link menu-item menu-item-type-custom menu-item-object-custom menu-item-34790\"><a href=\"\/o-nemocnici\/ombudsman\/kodex\/\" data-ps2id-api=\"true\"><i class=\"fa-solid fa-certificate\"><\/i> Etick\u00fd kodex Ombudsmana<\/a><\/li>\n<\/ul><\/div><\/aside><div class=\"cl\"><\/div>\n<\/div>\n<\/div><\/div>\n<div id=\"cmsmasters_column_k7vlyuz4yq\" class=\"cmsmasters_column two_third\">\n<div class=\"cmsmasters_column_inner\"><div id=\"cmsmasters_heading_ra6mn0pvp\" class=\"cmsmasters_heading_wrap cmsmasters_heading_align_left\">\n\t<h2 class=\"cmsmasters_heading\">Nemocni\u010dn\u00ed ombudsman<\/h2>\n<\/div>\n<div id=\"cmsmasters_divider_kul4awri6m\" class=\"cmsmasters_divider cmsmasters_divider_width_short cmsmasters_divider_pos_left\"><\/div>\n<div class=\"cmsmasters_text\">\n<p><span style=\"font-size: 14pt;\">Nejv\u011bt\u0161\u00ed radost m\u00e1me, kdy\u017e od n\u00e1s pacient odch\u00e1z\u00ed spokojen\u00fd a moc n\u00e1s mrz\u00ed, kdy\u017e to tak nen\u00ed.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p>Ombudsman nemocnice chr\u00e1n\u00ed pr\u00e1va pacient\u016f i zam\u011bstnanc\u016f. Je tu proto, aby v\u00e1m pomohl v situac\u00edch, kter\u00e9 mohou nastat b\u011bhem vy\u0161et\u0159en\u00ed, l\u00e9\u010dby nebo hospitalizace. M\u016f\u017eete se na n\u011bj obr\u00e1tit, pokud m\u00e1te pocit, \u017ee n\u011bco neprob\u00edh\u00e1 tak, jak by m\u011blo \u2013 a\u0165 u\u017e jde o p\u00e9\u010di, slu\u017eby nebo komunikaci. Je tu pro v\u00e1s, pot\u0159ebujete-li podporu, radu nebo zprost\u0159edkov\u00e1n\u00ed komunikace s nemocni\u010dn\u00edm person\u00e1lem tak, aby prob\u00edhala otev\u0159en\u011b a s respektem. Pom\u016f\u017ee v\u00e1m vy\u0159e\u0161it nedorozum\u011bn\u00ed nebo zjistit pot\u0159ebn\u00e9 informace. Jeho c\u00edlem je, abyste se v nemocnici c\u00edtili vysly\u0161eni, m\u011bli dostatek informac\u00ed a na\u0161li spole\u010dnou \u0159e\u010d s t\u011bmi, kdo o v\u00e1s pe\u010duj\u00ed. Z\u00e1rove\u0148 se pod\u00edl\u00ed na zvy\u0161ov\u00e1n\u00ed kvality a bezpe\u010dnosti poskytovan\u00e9 p\u00e9\u010de a usiluje o spokojenost pacient\u016f i zam\u011bstnanc\u016f nemocnice. Pracuje nez\u00e1visle a je v p\u0159\u00edm\u00e9m kontaktu s veden\u00edm nemocnice i jednotliv\u00fdch odd\u011blen\u00ed, aby mohl co nejl\u00e9pe pomoci.<\/p>\n<\/div>\n<div class=\"cmsmasters_text\">\n<div class=\"abcfslGridCntr  abcfslMLRAuto slv174_t32547_L abcfslGridCntr_32547\"><div class=\"abcfslItemCntrLst abcfslPadBMB30 abcfClrFix\" style=\"padding-bottom: 0;\"><div class=\"abcfslLstCol abcfslLstCol-2 abcfslImgColLst\"><div class=\"abcfslImgCntrLst abcfslMLRPc\"><img decoding=\"async\"  src=\"\/wp-content\/uploads\/2025\/01\/ondrouskova.jpg\" class=\"ProfileImage\" alt=\"Mgr. Dita Ondrou\u0161kov\u00e1\"  itemprop=\"image\"  \/><\/div><\/div><div class=\"abcfslLstCol abcfslLstCol-10 abcfslTxtColLst\"><div class=\"abcfslTxtCntrLst  abcfslPadLPc5\" style=\"padding-left: 20px;\"><h4 class=\"abcfslF18_6 MP-F1\"><span class=\"abcfslSpanMP2\">Dita <\/span><span class=\"abcfslSpanMP1\">Ondrou\u0161kov\u00e1 <\/span><\/h4><h5 class=\"abcfslF14_6 T-F2\">Ombudsmanka<\/h5><div class=\"abcfslMT10  abcfslF14 profile-department-link CE-F8\"><p>Nemocni\u010dn\u00ed ombudsmanka<\/p>\n<\/div><div class=\"abcfslMT5  abcfslF14 LT-F5\"><span><i class=\"fa-solid fa-envelope\"><\/i>\u00a0&nbsp;<\/span><span class=\"profile-department-link\"><a href=\"mailto:ondrouskovad@nemji.cz\">ondrouskovad@nemji.cz<\/a><br><\/span><\/div><div class=\"abcfslMT5  abcfslF14 LT-F9\"><span><i class=\"fa-regular fa-envelope\"><\/i>&nbsp;<\/span><span class=\"profile-department-link\"><a href=\"mailto:ombudsman@nemji.cz\">  ombudsman@nemji.cz<\/a><\/span><\/div><div class=\"abcfslMT5  abcfslF14 LT-F4\"><span><i class=\"fa-solid fa-phone\"><\/i>\u00a0&nbsp;<\/span><span class=\"profile-department-link\"><a href=\"tel:+420705749429\">+420 705 749 429<\/a><\/span><\/div><\/div><\/div><\/div><\/div>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":5,"featured_media":23379,"parent":529,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"pgc_sgb_lightbox_settings":"","footnotes":"","_links_to":"","_links_to_target":""},"categories":[85],"class_list":["post-27582","page","type-page","status-publish","has-post-thumbnail","hentry","category-page-oddeleni"],"publishpress_future_action":{"enabled":false,"date":"2026-04-24 15:24:18","action":"change-status","newStatus":"draft","terms":[],"taxonomy":"category","extraData":[]},"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/webnemji.azurewebsites.net\/en\/wp-json\/wp\/v2\/pages\/27582","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/webnemji.azurewebsites.net\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/webnemji.azurewebsites.net\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/webnemji.azurewebsites.net\/en\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/webnemji.azurewebsites.net\/en\/wp-json\/wp\/v2\/comments?post=27582"}],"version-history":[{"count":0,"href":"https:\/\/webnemji.azurewebsites.net\/en\/wp-json\/wp\/v2\/pages\/27582\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/webnemji.azurewebsites.net\/en\/wp-json\/wp\/v2\/pages\/529"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/webnemji.azurewebsites.net\/en\/wp-json\/wp\/v2\/media\/23379"}],"wp:attachment":[{"href":"https:\/\/webnemji.azurewebsites.net\/en\/wp-json\/wp\/v2\/media?parent=27582"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/webnemji.azurewebsites.net\/en\/wp-json\/wp\/v2\/categories?post=27582"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}